Co-Founder, CEO and Head of Community Brian Chesky sent an email to hosts today with details on host relief efforts and an update to our Extenuating Circumstances policy.
Airbnb is partnering with the French Government to expand the Open Homes program and provide access to free accommodation for medical staff and caregivers battling the coronavirus outbreak.
The last few days have been incredibly challenging for everyone. It's our goal to be as transparent and proactive as possible. Here’s a message from our founders to our hosts.
Based on the guidance of governments and health experts regarding social distancing, we’ve made the difficult decision to pause all Airbnb Experiences until at least April 30.
Our Extenuating Circumstances policy now applies globally to all existing reservations made on or before March 14, 2020, with a check-in date of April 14, 2020 or earlier.
