Airbnb Newsroom

Community

A Letter to Hosts

Co-Founder, CEO and Head of Community Brian Chesky sent an email to hosts today with details on host relief efforts and an update to our Extenuating Circumstances policy.
· ,

A Message to our Hosts

The last few days have been incredibly challenging for everyone. It's our goal to be as transparent and proactive as possible. Here’s a message from our founders to our hosts.
· ,

A People-to-People Marketplace

A crisis like COVID-19 affects all stakeholders within our community. We’re committed to doing everything we can to fairly support hosts and guests, consistent with how our two-sided marketplace works.
· ,

Building on Our Commitment to Trust

Earlier this month, we initiated a 10-day sprint to review and accelerate the development and implementation of new trust initiatives. Today, we want to highlight some of the investments and initiatives we are undertaking to build trust in our community.
· , ,