Airbnb has updated the details of this policy for trips booked before March 15 for check-ins up to June 30, 2020. Refer to Airbnb's Help Center for future eligibility updates.
Since launching Frontline stays six weeks ago, our community of hosts and partners have offered over 200,000 places to stay for frontline responders fighting the spread of COVID-19.
Airbnb will develop a Cleaning Protocol for hosts, with guidance from the former US Surgeon General Dr. Vivek Murthy and in partnership with leading experts in hospitality and medical hygiene.
The Frontline stays program will be activated in Mexico, in partnership with the Mexican Red Cross, in order to provide frontline workers comfortable and convenient places to stay.
Airbnb launches initiative to support Philippines COVID-19 frontline responders through a joint effort between Airbnb and Filipino hosts, together with the Philippine Disaster Resilience Foundation.
New resources will ensure Airbnb can continue to invest in its company and community of hosts and guests in over 220 countries and regions around the world.
More than 4,000 hosts and hotels on Airbnb in Germany have signed up their listings to provide free and affordable housing to frontline medical staff all over Germany.
Strategic investment will help strengthen Airbnb’s global community of hosts and guests who deliver unique, local, and authentic experiences in over 220 countries and regions.
Airbnb hosts offered listings in 160 countries and regions, with thousands of hosts in Paris, New York City and London offering Frontline stays for those fighting the spread of COVID-19.
Airbnb is working with hosts in Spain so they can offer their spaces for free, or as cheaply as possible, for frontline medical professionals battling COVID-19 in Spain.
As COVID-19 results in severe travel restrictions, the Airbnb community has shifted to meet new consumer needs for longer term stays within their communities.
Co-Founder, CEO and Head of Community Brian Chesky sent an email to hosts today with details on host relief efforts and an update to our Extenuating Circumstances policy.
Airbnb is partnering with the French Government to expand the Open Homes program and provide access to free accommodation for medical staff and caregivers battling the coronavirus outbreak.
The last few days have been incredibly challenging for everyone. It's our goal to be as transparent and proactive as possible. Here’s a message from our founders to our hosts.
Based on the guidance of governments and health experts regarding social distancing, we’ve made the difficult decision to pause all Airbnb Experiences until at least April 30.
Our Extenuating Circumstances policy now applies globally to all existing reservations made on or before March 14, 2020, with a check-in date of April 14, 2020 or earlier.
A crisis like COVID-19 affects all stakeholders within our community. We’re committed to doing everything we can to fairly support hosts and guests, consistent with how our two-sided marketplace works.
