Airbnb welcomes NSW Code of Conduct

Derek Nolan, Airbnb’s Head of Public Policy for Australia, has welcomed the NSW Government’s Code of Conduct for the short-term rental accommodation sector.

“Like the NSW Government, Airbnb is dedicated to growing tourism sustainably in a way that benefits everyone,” he said.

“We welcome the Government’s introduction of an industry-wide Code of Conduct for short-term rental accommodation in NSW that will help ensure the tiny percentage of participants within the sector who fail to act responsibly are held to account. The Government has acted in good faith to implement a tough-but-fair system that gets the balance right and addresses the needs of the community.

“The overwhelming majority of hosts and guests on Airbnb are good neighbours and respectful travellers who care deeply about the communities in which they live and stay.

“The NSW Government’s Code of Conduct will complement the strict policies and community standards currently enforced by Airbnb, including our policy change to ban parties at Airbnb listings globally until further notice. 

“Our message to everyone who uses Airbnb could not be clearer; bad behaviour has no place on Airbnb and those who willfully fail to adhere to our policies face removal from our platform.”