Update: COVID-safe travel in New Zealand

The New Zealand Government | Te Kāwanatanga o Aotearoa has announced New Zealand will move from Alert Level 3 to Alert Level 2 from 14 May, easing travel restrictions.

This means that Kiwis can travel again, but must do so in a safe way. 

Cleaning guidelines to help prevent the spread of COVID-19

Now more than ever it’s important to revisit your cleaning routine to make sure you’re doing what you can to protect yourself and your guests.

Airbnb has a dedicated COVID-19 Resource Hub, which includes expert guidelines on how to clean your listing and information about Airbnb’s Enhanced Cleaning Initiative.

Preparing a plan for COVID-safe hosting

There are a number of actions for hosts to consider as you prepare a plan for hosting and welcoming travellers once again. By following guidance on public health measures hosts can do their part to combat COVID-19. 

To support accommodation businesses, including Airbnb hosts, Level 2 guidelines for accommodation providers have been developed by Tourism Industry Aotearoa based on guidelines from the Ministry of Business, Innovation and Employment | Hīkina Whakatutuki. 

We encourage you to fully review and implement these guidelines in your hosting, which include: 

  • Collecting information (email address, mobile or home phone number, or residential address) from all guests to assist public health authorities with contact tracing, 
  • Ensuring adequate physical distancing, 
  • Educating guests about their responsibilities to travel safely, and 
  • Wash your hands. Wash your hands. Wash your hands.

We strongly encourage hosts to continue to stay up-to-date with changes and new measures being implemented. The latest resources and public health measures for New Zealand can be found online on the New Zealand Government’s Unite Against COVID-19 website