Local travel is back and we’ve got your home cleaning needs covered

South Africa has moved to Level 2 restrictions allowing for travel between provinces and the re-opening of all accommodation types. This is great news for hosts on Airbnb – and we’re here to support you as you begin to welcome guests back to your listings.

Of course, the way we travel is different now, and more than ever, guests are expecting a higher standard of cleanliness. The South African government is also examining cleaning practices in the tourism industry. In order to meet these new expectations, and to help protect yourselves, your loved ones, and your guests, Airbnb has developed an expert-backed enhanced cleaning protocol* which currently meets and exceeds industry standards for cleaning and sanitisation in South Africa.

In addition to these enhanced cleaning protocols, we have partnered with two South African-based cleaning startups, SweepSouth and PropaClean to train hosts, cleaners and domestic workers in these cleaning protocols. These measures are designed to take the guesswork out of cleaning – and to help you reduce the chances of spreading disease – during the COVID-19 crisis and beyond.

The power of local partnerships 

SweepSouth is an on-demand booking service for domestic workers and other service providers in South Africa. Domestic workers, also known as SweepStars, will be trained on Airbnb’s enhanced cleaning protocols and will be equipped with PPE, hosts will be able to book cleaners that have been certified in Airbnb’s protocols by Sweepsouth. 

In addition, SweepSouth are offering Airbnb-approved cleaning products and PPE at discounted prices for hosts.

PropaClean is an online subscription platform for upskilling cleaners and domestic workers. In partnership with Airbnb, PropaClean have integrated modules on Airbnb’s enhanced cleaning protocols into their platform. If you are looking to upskill yourself and/or your cleaner, they’re offering a discounted subscription to hosts on Airbnb and cleaners for R599 per annum. Find out more here.

*The measures have been awarded a Safe Travels seal by the World Trade and Tourism Council and are informed by guidance from the EU and US Centers for Disease Control and Prevention, as well as advice from former Surgeon General of the United States, Vivek Murthy.

Resources to help you succeed:

  • Download the Airbnb cleaning handbook here.
  • Download the Quick Start Guide here.
  • Visit the Resource Centre here and find out more about creating a clean and sanitised stay including Airbnb’s 5-step cleaning process.