Throughout the ongoing crisis in Ukraine, Airbnb has taken a number of steps to support our Host and guest community.
Last night, our co-founder and CEO Brian Chesky announced the decision to suspend our operations in Russia and Belarus.
This means that we are blocking Host calendars from accepting new bookings in both countries until further notice. We will also restrict users in Belarus and Russia from making new reservations as guests.
This follows Airbnb.org’s announcement earlier this week that it will offer free, short-term housing to up to 100,000 refugees fleeing Ukraine. These stays will be funded by Airbnb, Inc., donors to Airbnb.org – an independent 501(c)(3) nonprofit organization – and the generosity of Hosts through Airbnb.org.
We encourage anyone interested in getting involved with Airbnb.org to go to airbnb.org/help-ukraine. To date, we have seen an overwhelming response to this effort, with more than half a million visitors to this page.
We are also making efforts to support our community members in Ukraine who remain in the country. Airbnb is temporarily waiving guest and Host fees on new bookings in Ukraine at this time. We have also implemented our Extenuating Circumstances policy in Ukraine so that Hosts and guests can cancel penalty free for qualifying reservations
We are so humbled by the inspiring generosity of our community during this moment of crisis. In the past 48 hours, as we’ve waived our fees for new reservations, we’ve noticed a grassroots movement to book Airbnb listings in Ukraine with the objective of supporting local Hosts.
On March 2 and March 3, there were more than 61,000 nights booked in Ukraine around the world, including more than 34,000 nights booked by US guests.
Finally, we continue to take our compliance obligations extremely seriously. We are removing listings in the Donbas region in compliance with applicable sanctions and they are currently not available to book on the Airbnb platform.
We will continue to update the public and our community with our efforts to support the people of Ukraine during this time of crisis. And we certainly hope that as we look to the future, a path to peace is forged.