Since the onset of the crisis in Ukraine, we’ve been overwhelmed by the outpouring of support and generosity from the Airbnb community as people around the world have sought to show support for the freedom of the people of Ukraine by booking Airbnb listings simply so the Hosts can receive the income. To date, these bookings have raised approximately $15 million for them.
The idea for these bookings came from the community and speaks to how innovative and creative people can be, especially when motivated by the most powerful of motivators: human kindness. These bookings, and myriad other efforts to support the people of Ukraine, are reminders that the kindness of humans toward each other is the driver of the most powerful of networks—humanity.
Powered by this kindness of strangers, as of today, people across 156 countries joined in this community-led grassroots campaign to book Airbnb listings and Experiences in Ukraine in an effort to support local Hosts. Airbnb continues to temporarily waive our Host and guest service fees at this time.
We appreciate these acts of kindness by people all over the world in their support of the people living in Ukraine. We have systems in place to help ensure the integrity of activity on the platform, and we continue to actively review booking and listing activity in Ukraine. Once we became aware of this grassroots effort to use the platform to provide this financial support, we identified a handful of Hosts who did not support this effort in the spirit intended. In that handful of cases, we suspended the Hosts’ accounts and are redirecting payment back to the guests. Airbnb continues to temporarily waive our Host and guest service fees on Ukraine listings at this time.
We also continue to ask that our community please consider supporting Airbnb.org—an independent 501(c)(3) nonprofit organization. Airbnb.org recently announced that it will offer free, short-term housing to up to 100,000 refugees fleeing Ukraine. These stays will be funded by Airbnb, Inc., donors to Airbnb.org, and the generosity of Hosts through Airbnb.org.
Between contributions to Airbnb.org and the separate grassroots effort to book listings directly with Hosts, approximately $37 million has been raised to support Ukrainians and others fleeing Ukraine. As of today:
- More than 11,100 people across Europe have signed up through Airbnb.org to welcome refugees fleeing Ukraine into their homes.
- Airbnb and its founders have contributed $17 million to Airbnb.org so far to help cover costs associated with providing stays for the refugees.
- More than $4.5 million in contributions have been donated to Airbnb.org online from 50,000 individual donors across 92 countries to help cover costs associated with providing stays for the refugees.
- Airbnb.org has announced key partnerships with the International Organization for Migration and the German government that will facilitate the critical work of connecting those in need of housing to the Airbnb community.
We encourage anyone interested in getting involved with Airbnb.org to go to airbnb.org/help-ukraine.
We cannot express enough gratitude for our community members who have signed up to welcome refugees into their homes, donated to Airbnb.org to help cover associated costs, and joined in the grassroots effort to send aid to Ukrainian Hosts.