Canadians are known for their kindness, so it comes as no surprise that Airbnb Hosts from coast-to coast-to coast are also exceptionally hospitable. That hospitality is on full display as Canadian Hosts make it possible for travellers from near and far to explore the Great White North, including places that wouldn’t otherwise be accessible if not for putting their spaces on Airbnb.
Host hospitality can take many forms — a spotless listing, a quick response to a guest need, a seamless and straightforward check-in process that makes kicking off a vacation easy, and going above and beyond to prioritize health and safety. With those qualities in mind, we set out to identify pinnacle Hosts when it comes to hospitality in each of the Canadian provinces and territories.
To identify the most hospitable amongst tenured Hosts in Canada for the 2023 list, we again set a high bar. Here are our criteria:
- Hosts had to have achieved nearly 100% 5-star ratings in the following categories: Cleanliness, Check-in and Communication.
- To raise the bar even further, we set the minimum number of reviews at 100, excluding the Canadian territories.
- Many provinces and territories also had more than one Host who achieved this incredible standard in all three categories. To narrow it down to the “most hospitable” Host with more than one qualifying Host, the tiebreaker went to whomever had the greatest number of reviews.
Superb Hosts have always been what sets staying in Airbnb apart from other travel experiences and it starts with the hospitality they provide their guests. Here’s a closer look at what that hospitality looks like from a data perspective:
- Collectively, the 2023 most hospitable hosts in Canada have over 2,000 5-star reviews across the three categories.
- Kat from the appropriately named Pleasant Valley, Nova Scotia, achieved a 100% standard with 249 reviews, the most of any Host in Canada, making her the most hospitable Hosts in the country!
- Lisa, from Giroux, Manitoba, and David & Wendy from Hunstville, Ontario all achieved the recognition for a second time, after being announced as the most hospitable host in 2021.
- Nearly half of the Hosts live on the property where they host.
- 66% of Most Hospitable Hosts in Canada self-reported as women.
What the income means to them:
“Within hours of posting our listing, I had my first booking and the bookings continued. The extra income means that we live in our home. As retirees, this extra income is so helpful.”
Becky, the most hospitable Host in Saskatchewan
“A year into my hosting experience, I suddenly became disabled by a severe chronic illness. I lost my career and became bed-bound. Without this income, we would have also lost our home. I am so thankful that this opportunity came up before we knew we needed it. We live on Treaty One territory, the original land of the Anishinaabe, Ininiw (Cree), Oji-Cree, Dene, Dakota and Metis people. This land sustains us in more ways than we could have imagined when we moved here, and to live in reciprocity we support Indigenous-led land & culture reclamation with some of our profits.”
Lisa, the most hospitable Host in Manitoba
“Since I sold my restaurants in 2018, the income from my rental chalets has been my main source of income, so it’s very important to me that my customers have a 5-star experience.”
Francis, the most hospitable Host in Quebec
“The extra income feels like a welcome reward for our labours! As retired seniors, it also provides some financial security in uncertain times and some extra money to spend on ourselves.”
Fay and Gunter, the most hospitable Hosts in the Yukon
On what has made them successful:
“We have always considered our number one priority ensuring guests feel welcome, comfortable, and wowed from the moment they walk in. We personally clean the apartment and ensure that it’s not just clean and tidy, but that it would pass a white-glove inspection if Marc’s mom Nada was the guest checking in (that’s a very high bar!)”
Geoff and Marc, the most hospitable Hosts in Newfoundland and Labrador
“Our success as hosts is attributed to our focus on four essential Cs: Cleanliness, coziness, consistency and communication.”
Ken and Nancy, the most hospitable Hosts in New Brunswick
“I have a passion and true desire to make each stay special for every guest that stays with us. Through Airbnb, I have been able to do what I love best – to be able to serve and host others. My goal is for every guest to leave with wonderful life-long memories that they can treasure.”
Joyce, the most hospitable Host in PEI
“For me, cleanliness is top priority. I imagine staying in the space myself to anticipate guest needs and expectations, then I add a few extras. And after guests arrive, I follow up to ensure nothing was missed.”
Tracey, the most hospitable Host in Alberta
On why they started hosting:
“When we moved to The Farm on Old North Road, in Huntsville six years ago, we recognized that it would be a perfect B&B. We registered with Airbnb September 1, 2017 and welcomed our first guests two weeks later – and we’ve never looked back. We now have friends from all around the world.”
David and Wendy, the most hospitable Hosts in Ontario
“Aside from the extra income from hosting, we get to share this paradise with others. Being able to share our favourite spots and help make their trip perfect is so enjoyable.”
Shoshana, the most hospitable Host in BC
“Hosting has allowed me to continue living in my rural hometown and help daily on our family farm, which is extremely important to me.”
Kat, the most hospitable Host in Nova Scotia